Starting to work more Louisville Gas & Electric accounts. They seem pretty accessible but wondering who the key relationship people are. Any longtime LG&E contacts worth building relationships with?
LG&E key contacts - who to know in Louisville
Mike Rodriguez in commercial services is solid. Been there 15 years, knows the rate structures inside and out. Also try Lisa Chen in customer solutions - she handles energy efficiency programs but knows billing issues too.
Don't forget about their engineering services group. If you get into complex demand issues, Gary Thompson there can explain what's actually happening on the electrical side. Really helpful guy.
LG&E has always been one of the more collaborative utilities. They understand that good auditors help them identify systemic issues too. Maintain that professional partnership approach.
Jennifer Walsh in their business development office is worth knowing too. She's got connections across departments and will make introductions if you need specialized help. Plus she understands our industry.
Thanks everyone. Met with Mike Rodriguez last week - exactly as described. Professional and knowledgeable. Got two billing corrections handled in one meeting.
Lisa Chen helped me with a complex time-of-use analysis. She'll actually walk through the calculations with you instead of just sending a form response.