Warehouse client in Riverside got a $5,600 penalty from SCE for "failing to curtail during demand response event." Problem is client swears they never enrolled in any DR program. SCE says enrollment was "automatic" based on their rate schedule. California folks - is automatic DR enrollment legal without explicit customer consent?
SCE demand response penalty - client says they never enrolled
SCE tried that with one of our clients in Irvine. California PUC rules require opt-in consent for any DR program with financial penalties. "Automatic enrollment" doesn't fly. File a complaint citing CPUC Decision 12-04-045 which requires explicit customer agreement for penalty-based programs.