Audit frequency recommendations for clients

Started by Patty L. — 8 years ago — 3 views
How often should clients get audited? One-time thing or recurring service? Chugach Electric in Alaska is asking about annual reviews vs every 3-5 years. Usage patterns don't change much year to year.
I recommend every 3 years for stable operations, annually for growing businesses. Louisville Gas & Electric changes rates frequently so annual reviews catch new opportunities. Did a client 3 years running and found issues each time.
Depends on the complexity. Simple retail operations maybe every 5 years. Manufacturing with changing processes needs annual reviews. PPL in Pennsylvania has seasonal rate changes that affect findings.
I offer annual "checkups" at reduced rates after a full audit. Quick review of new bills and rate schedule changes. Dominion Energy Virginia clients appreciate the ongoing relationship.
Market changes drive audit frequency more than client changes. Deregulation, new renewable programs, demand response options. Big shifts in Kentucky energy markets mean some clients need annual reviews now.